Manufacture # Cisco | Model # CCE-PAC-AGENT
Cisco Unified Contact Center Enterprise uses an IP infrastructure to deliver skills-based contact routing, voice self-service, computer telephony integration (CTI), and multichannel contact management. By combining multichannel automatic-call-distributor (ACD) functions with IP telephony in a unified solution, Cisco Unified Contact Center Enterprise helps your company rapidly deploy a distributed voice-over-IP (VoIP) contact center infrastructure.
Overview:
- Product Type: Software Licensing
- License Type: License
- License Quantity: 1 License
Manufacturer Warranty: 01 Year Limited Warranty