HP 5 year Active Care Next Business Day Onsite Desktop Hardware Support U18HBE

SKU : U18HBE
Brand : HP
Availablity : on order
On Order items usually have to be ordered in and may take bit longer to get them delivered from our Seven Hills, NSW warehouse
Support type: Active Care, Additional support option: Accidental damage protection, Duration: 5 years, Service method: Onsite and Predictive Support, Warranty coverage: In warranty.
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$163.00

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Product Description

Manufacture # HP | Model # U18HBE

 

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
 

Features:

  • Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
  • Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
  • Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

 

Overview:

  • Support type: Active Care
  • Additional support option: Accidental damage protection
  • Duration: 5 years
  • Service method: Onsite and Predictive Support
  • Warranty coverage: In warranty

 

Manufacturer Warranty: 05 Years Limited Warranty

Technical Specifications

Support type Active Care
Additional support option Accidental damage protection
Duration 5 years
Response time Next business day response
Coverage window Standard workdays - 9 hours
Place of service Remote and Onsite
Service method Onsite and Predictive Support
Warranty coverage In warranty

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