HP Care Pack 3-Year Active Care Next Day OnSite Support for Desktops U18HNE

Manufacture # HP | Model # U18HNE

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Features:

• Fast response times- Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
• Quick resolutions- Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
• High device uptime- Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Overview:

• Service Type: Active Care
• Duration: 3 years
• Service method: Onsite and Predictive Support
• Warranty coverage: In warranty
• Care Pack type: Electronic

Manufacturer Warranty: 03 Years Limited Warranty